Returns and Refunds
Are accepted if we are contacted within 7 days of receiving your product.
You are responsible to pay for shipping charges to send the product back. Refunds will be made after we receive the product back.
Refunds will be for the price of the product. Refunds of shipping charges will not be made.
Pecos Enterprises likes to look at every situation on an individual basis. Please contact us to see if we can help you make the best of the problem.
Please be sure to give the product the proper time needed to work effectively. If you do not use it right there really is no use in replacing it with another one.
For example:
The Magnetic Hematite Bracelets need to be worn daily for best results. The bracelets are not miracle workers. You have to wear it for a couple of days to start feeling the changes. It usually takes a week to feel some real changes. If you do not feel the changes contact us. We can discuss your options. You may be one of the few people that do not respond to Magnetic Hematite. You may have to decide if you want to send it back, or keep it as an accessory. Not everyone will experience the healing of the Magnetic Hematite in the same way.
Not wearing the bracelet means you did not give it a chance to work. Wearing it for one day and expecting some miracle is not giving the bracelet time to do its work.
If you order something and get something you did not order please contact us. Mistakes happen, you may have received someone else 's order, and they may have yours. Communicate with us and we will be sure to make things right.
If you receive something you did order but its not what you expected contact us and we will see what can be done. If you choose to send it back, you will be responsible for the shipping charges.
If you receive something that is broken, or damaged, please contact us.
If you break a piece of jewelry, please contact us. We will be happy to fix it. You can also request a change of stone, or style. Or just request a new one with what you want.
Pecos Enterprises is based on the belief that our customers needs are of the utmost importance. Our team is committed to meeting those needs, as a result a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
